From our founders, Susan Walvius & Michelle Brooke-Marciniak:
SHEEX, Inc. shares your concerns about the spread of COVID-19 and the impact it's having on our world. Please know, the health and safety of our employees and customers remain our top priority, and here is how we're responding.
Our first action was to temporarily close our SHEEX store at the King of Prussia Mall in Pennsylvania on March 13 in advance of the order from the Simon Property Group. We will carefully follow the directives of local, state, and national officials before reopening our store. The offices of the SHEEX headquarters in New Jersey are also closed. However, all employees are presently working remotely and taking the necessary and responsible preventative measures to help limit the spread of COVID-19. We are available by email or phone, and orders placed on our website — www.SHEEX.com — are still being fulfilled. Additionally, you can find SHEEX Sleep Solutions on Amazon, Bed Bath and Beyond, and dozens of other online retailers.
Finally, we have revised our return policy and implemented a temporary extended return policy as of March 24. SHEEX will gladly accept returns and exchanges within 60 nights of the purchase date. Everyone, please stay healthy and make sure you get 7-8 hours of good sleep every night. SHEEX is here to keep you cool, dry, and comfortable. Even during the most trying of times, we're committed to being there when our customers and colleagues need us most.
We strongly encourage you to wash all bedding regularly, especially during this coronavirus pandemic. Washing your bedding once a week will help keep your bedroom a sanctuary for rest and recovery. For your convenience, we've compiled washing guides from our most popular products to ensure your bedding stays fresh and clean.
Cooling Sheet Sets and Sheet Separates (Flat Sheets, Fitted Sheets, Pillowcases)
- Use cold water and choose a regular cycle with no bleach or fabric softener
- Tumble dry low with no fabric dryer sheets
- Do not iron
Cooling Duvet Covers & Coverlets
- Use cold water and choose a regular cycle with no bleach or fabric softener
- We recommend that you zip the duvet cover closed before drying
- Tumble dry low with no fabric dryer sheets
- Do not iron
Cooling Comforters
- Large capacity washer and dryer recommended
- Machine wash cold separately on gentle cycle
- Do not bleach
- Tumble dry low
- Do not iron
Cooling Mattress Pads
- Large capacity washer and dryer recommended
- Machine wash cold separately on gentle cycle
- Do not bleach
- Tumble dry low
- Do not iron
Performance Sleepwear
- Use cold water and choose a regular cycle with no bleach or fabric softener
- Tumble dry low with no fabric dryer sheets
- Do not iron
Cooling Pillows
- Cover
- Machine wash cold with like colors on gentle cycle
- Do not bleach
- Tumble dry low
- Do not iron
Calm + Cool Weighted Blanket
- Duvet Cover
- Use cold water and choose a regular cycle with no bleach or fabric softener
- Tumble dry low with no fabric dryer sheets
- Do not iron
- Inner Blanket
- Spot clean with non-chlorine bleach and warm water
